Member Service Officer

HK$18,000 - HK$22,000 / Month
13-month pay   5-day week   Additional subsidies   Medical plan   MPF   
F.7/Diploma

JOB DETAILS

Education
學歷:
Diploma in Hospitality Management or related subject
Requirements
要求 :
2 years or above client service expereince with good English and Mandarin. Responsible to deliver professional servicing to members via business emails, telephone calls, social & mobile messaging, servicing focus on member satisfaction and optimizing member’s experience, managing CRM and Data Quality Upkeep, maintaining data accuracy and completeness of membership records in the centralised database, work with other departments such as Corporate Communications and Digital Marketing in capturing works executed to promote members such as media profiling of members in the CRM.
Company Size
公司規模:
Medium (中型)
Double Pay /Bonus
雙糧或花紅
Yes (有)
Annual Leave
年假
10-14 Days (天)

 

Hong Kong Island, Sheung Wan
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